1 Research Cluster of Interaction, Community Engagement and Social Environment, School of Environmental Science, Universitas Indonesia, Indonesia

2 Faculty of Psychology, Universitas Indonesia, Depok, 16424, Indonesia


BACKGROUND AND OBJECTIVES: Environmental degradation, especially that related to water, has the potential to result in an unhealthy life. Humans drinkable water for basic needs, but poor water quality can cause disease. One of the solutions of households to obtain drinkable water is to subscribe to water companies. This study presents the notion of community engagement related to urban drinkable water supply, specifically by examining the willingness of community members to pay for such services in response to environmental pressures.
METHODS: This study used purposive sampling methods to determine the value of willingness to pay, identified challenges in the community through a questionnaire on drinkable water in Jakarta, Indonesia, and conducted estimation using ordinary least squares. This research used a sample of 503 households in Jakarta.
FINDINGS: The coefficient values of the control variables, namely, daily income (0.448), education level (4.344), and age (628.1), exhibited a positive correlation and statistically significant impact. Results indicate a positive and statistically significant association between the coefficient values of the variables of interest, namely, water quality (8.663) and water source (21.248), in willingness to pay for drinkable water. A one-unit increase in the coefficient score impacts the willingness to pay value, measured in Indonesian rupiahs. Findings indicate that the majority of the respondents expressed readiness to pay for drinkable water valued below 100,000 Indonesian rupiah per month, which is equivalent to under 6.30 United States Dollars. The suggested strategies for addressing the diverse issues encompass the necessity of implementing structural reforms involving the engagement of local leaders to enhance empowerment. This approach holds promise for effectively resolving the drinkable water crisis. Technical effort in shaping the behavior of urban communities in using and appreciating water is also essential to sustain the environment.
CONCLUSION: Environmental contamination issues have become a reason for households to subscribe to water companies. Customers are willing to pay to obtain clean and potable water. This study is essential as a basis for formulating policies that can be used by drinkable water companies regarding community members’ ability to pay for water, preferences, and participation in protecting the environment.

Graphical Abstract

Evaluation of willingness to pay and challenges to community empowerment in urban drinkable water


  • Considering environmental issues in water pollution, Jakarta society chooses drinkable water by company with a WTP perspective of less than IDR 100,000 (0.063 USD)per month;
  • The control variables (income per day, education level, and age) and the interest variable (quality of water and main water source) have significant effects on WTP drinkable water;
  • The urban community in Jakarta should be empowered to be aware of the environmental issues to maintain the wáter resources.


Main Subjects


©2024 The author(s). This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this license, visit:


GJESM Publisher remains neutral concerning jurisdictional claims in published maps and institutional affiliations.


Google Scholar Scopus Web of Science PlumX Metrics Altmetrics Mendeley |


GJESM Publisher

Letters to Editor

GJESM Journal welcomes letters to the editor for the post-publication discussions and corrections which allows debate post publication on its site, through the Letters to Editor. Letters pertaining to manuscript published in GJESM should be sent to the editorial office of GJESM within three months of either online publication or before printed publication, except for critiques of original research. Following points are to be considering before sending the letters (comments) to the editor.

[1] Letters that include statements of statistics, facts, research, or theories should include appropriate references, although more than three are discouraged.
[2] Letters that are personal attacks on an author rather than thoughtful criticism of the author’s ideas will not be considered for publication.
[3] Letters can be no more than 300 words in length.
[4] Letter writers should include a statement at the beginning of the letter stating that it is being submitted either for publication or not.
[5] Anonymous letters will not be considered.
[6] Letter writers must include their city and state of residence or work.
[7] Letters will be edited for clarity and length.