Document Type : CASE STUDY


Business Administration Department , Zarqa University, Amman, Jordan


BACKGROUND AND OBJECTIVES: Despite the various environmental challenges the hotel sector faces, there is a significant need to resolve them by applying sustainable techniques like green human resource management. As a result, there is a pressing need to investigate how green human resource management may improve environmental performance. This study investigates the causal linkage among environmental awareness, green human resource management, green behaviours, green performance, and servant leadership.
METHODS: The data were collected via Questionnaires obtained from employees working in hotels in Amman, Jordan (52.5 per cent response rate). To evaluate the model, Smart Partial Least Square was employed to conduct validity and reliability testing and develop structural equation modeling.
FINDINGS: According to the results, Environmental awareness mediated the effects of green human resource management and green behaviours on green performance. Green HRM was found to have a direct and substantial impact on Green Performance (β = 0.109, p < 0.005). A positive and statistically significant relationship between Green Behaviors and Green Performance was also found (β = 0.338, p < 0.000). Additionally, Green HRM has a favorable and significant effect on Environmental Awareness (β = 0.176, p < 0.0001). Furthermore, Environmental Awareness is positively and significantly influenced by Green Behaviors (β = 0.743, p < 0.000). Green performance positively relates to environmental consciousness (β = 0.186, p < 0.000).
CONCLUSION: Based on social cognition, social exchange, and social learning theory, this study contains theoretical insights, practical implications, and positive recommendations for hospitality managers and scholars. Current research is critical because it emphasizes environmental stewardship in industries that directly connect to and influence the environment, such as tourism and hospitality. The study does not examine environmental performance and behavior in general but instead evaluates pro-environmental behaviors in depth by considering green behaviour.

Graphical Abstract

The influences of environmental awareness on green performance


  • Green HRM and servant leadership have a positive and significant interaction effect on green performance and employee environmental consciousness;
  • Servant Leadership moderated the influence of Green HRM on green performance and servant leadership moderated the influence of green behaviors on green performance;
  • The current study has been critical because it emphasizes environmental stewardship in industries that have a direct connection to and influence on the environment, such as tourism and hospitality.


Main Subjects


©2023 The author(s). This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this license, visit:


GJESM Publisher remains neutral concerning jurisdictional claims in published maps and institutional affiliations.


Google Scholar Scopus Web of Science PlumX Metrics Altmetrics Mendeley |


GJESM Publisher

Letters to Editor

GJESM Journal welcomes letters to the editor for the post-publication discussions and corrections which allows debate post publication on its site, through the Letters to Editor. Letters pertaining to manuscript published in GJESM should be sent to the editorial office of GJESM within three months of either online publication or before printed publication, except for critiques of original research. Following points are to be considering before sending the letters (comments) to the editor.

[1] Letters that include statements of statistics, facts, research, or theories should include appropriate references, although more than three are discouraged.
[2] Letters that are personal attacks on an author rather than thoughtful criticism of the author’s ideas will not be considered for publication.
[3] Letters can be no more than 300 words in length.
[4] Letter writers should include a statement at the beginning of the letter stating that it is being submitted either for publication or not.
[5] Anonymous letters will not be considered.
[6] Letter writers must include their city and state of residence or work.
[7] Letters will be edited for clarity and length.